Returns & Exchanges

At PottedHistory, we want you to be completely satisfied with your home decor and artisanal pottery; if a piece doesn't perfectly fit your space, you can return it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repackage your items in their original protective wrap and box to ensure they remain safe during transit back to our studio.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your return confirmation email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.